What is Salesforce Inbox?
Salesforce Inbox for Gmail brings the world’s #1 CRM right to your inbox. Powered by Einstein, Inbox uses artificial intelligence to help sales reps sell smarter. It recommends follow-ups for emails so important opportunities never slip through the cracks. It automates administrative tasks so reps can spend more time selling.
Salesforce Gmail integration with Inbox is a feature license that is available as a add-on to Salesforce platforms (Essentials Edition and above).
Spring ’19 Release
There are a few ideas on the Salesforce Trailblazer Community related to the editing of records directly from the Inbox sidebar within Gmail. Something that has not been achievable until the Spring ’19 release of Salesforce.